Client Experience Survey for 2020 Passports | MyConsultant

Client Experience Survey for 2020 Passports

Immigration, Refugees and Citizenship Canada (IRCC) is launching a passport survey this spring for Canadians who applied for passports in 2020.

Randomly selected individuals will receive inserts with their new passports or telephone calls soliciting their participation between March and May 2021.

While the survey is voluntary, IRCC hopes those receiving invitations will participate to help improve client experience as part of the Passport Program.

IRCC reminds participants that it will not ask for details such as your passport number. Advanis will be  conducting the survey and IRCC will not email the survey to participants.

Source: Canada.ca

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