This thread will cover all other aspects of immigration, from medical or inadmissibility to processing or timelines issues.
Fast TV Support Options
By: lleailea on Aug 21, 2025 04:57 AM EST
A Friday night screening froze at the opening credits and the audio dropped out while guests were already arriving. Resetting the set and unplugging the hub felt like guessing. Has anyone here reported a similar failure and actually got a clear fix or a timed repair without spending hours on hold?
By: tanna on Aug 21, 2025 08:31 AM EST
The blackout happened right when people started arriving, so troubleshooting felt impossible and the evening risked being ruined. I recorded a short clip of the failure, photographed the model plate and noted exact timestamps. All that evidence was uploaded in a single, concise ticket filed through hisense customer portal and I spelled out whether I wanted a remote patch or a parts swap. A tech replied with a targeted firmware push, then scheduled an authorised engineer when the patch did not hold. Clear evidence, precise timestamps and a specific requested remedy sped the whole process and avoided marathon calls.
By: lleailea on Aug 25, 2025 04:35 AM EST
Respect for taking the time to explain everything so clearly. Helped way more than the official guides.
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